How The Headphone Repair Process Works
Step 1: Create an order by checking out one of the repair services listed on the website. We will send you an email with the order number and other vital information.
Step 2: Click here to fill out a form with basic information or go to our Packing Slip Form page and fill out the automated form. This is so we know the problem and where to return them. Pricing starts at $45 and include part cost, labor, and return shipping.
Step 3: Please ship the headphones to the address listed in the form. Please Ship the headphones and cord only. This will cut down on shipping cost. The easiest way to ship is go to USPS and ask for a small flat rate box or flat rate padded envelope. Should arrive in 2-3 days. You can also buy shipping online to save a few dollars. Click here to go to USPS.
Step 4: We repair the headphones and ship them back FREE. This process usually takes about 2 weeks once we receive your headphones.
Still have questions? Click here to CONTACT US!